Global Relocation System, LLC
2049 Pimmit Dr
Falls Church, VA 22043
Phone: (571) 331-7542
Email: info@grsmovers.com
Website: www.grsmovers.com
Effective Date: May 4, 2024
1. INTRODUCTION
Global Relocation System, LLC ("GRS," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, request our services, or otherwise interact with our company.
Please read this Privacy Policy carefully. By accessing our website, requesting a quote, scheduling a move, or using our services, you consent to the practices described in this policy.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, postal address, phone number
Identity Information: Date of birth, driver's license or other government-issued identification (when required for certain services)
Moving Details: Origin and destination addresses, inventory lists, preferred moving dates
Payment Information: Credit card details, banking information
Communication Records: Customer service inquiries, correspondence with our staff
Employment Information: When you apply for a position with us
2.2 Non-Personal Information
We may also collect non-personal information when you browse our website, including:
Technical Information: IP address, browser type, operating system, device information
Usage Information: Pages visited, time spent on pages, links clicked, search terms used
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
3. HOW WE COLLECT INFORMATION
We collect information in the following ways:
Directly From You: When you fill out forms on our website, call us, email us, or otherwise provide information to us
Automatically: When you use our website through cookies and similar technologies
From Third Parties: We may receive information about you from business partners, credit bureaus, and other third parties
4. HOW WE USE YOUR INFORMATION
We may use your personal information for various purposes, including:
Providing and improving our moving and relocation services
Processing and fulfilling your service requests
Communicating with you about your move or service request
Sending you service confirmations, updates, and reminders
Providing customer support and responding to inquiries
Processing payments and maintaining billing records
Sending marketing communications about our services, promotions, and news
Conducting internal research and analysis to improve our services
Protecting against fraudulent, unauthorized, or illegal activity
Complying with legal obligations and enforcing our terms of service
5. DISCLOSURE OF YOUR INFORMATION
We may share your personal information with:
Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, IT services, customer support)
Business Partners: Partnering moving companies, storage facilities, or other service providers when necessary to complete your move
Legal Requirements: When required by law, court order, or governmental regulations
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our website.
7. YOUR PRIVACY CHOICES
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to your personal information
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request deletion of your personal information in certain circumstances
Opt-Out: Opt-out of marketing communications or certain data sharing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. DATA SECURITY
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date.
12. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party website you visit.
13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Global Relocation System, LLC
2049 Pimmit Dr
Falls Church, VA 22043
Phone: (571) 331-7542
Email: info@grsmovers.com
14. STATE-SPECIFIC PRIVACY RIGHTS
14.1 California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information.
14.2 Virginia Residents
If you are a Virginia resident, you may have additional rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of your personal information, and the right to opt out of certain processing activities.
15. INTERNATIONAL TRANSFERS
If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States. By using our services or providing us with your information, you consent to this transfer and processing.
